Frequently Asked Questions

Can I call in an order instead of using the shopping cart?

Of course. Call us at 307-684-9406. We can answer any questions there.

Do you gift wrap?

We offer free gift-wrapping on most items. Please let us know in your original order if you want an item gift-wrapped and what occasion we are wrapping the item for so we use appropriate paper.

What kind of payment do you accept?

We accept all major credit cards in the store and online. PayPal can be used on the website as well.

Do you ship worldwide?

As of right now, we only ship within the United States.  Shipping rates on the website are for the continental United States. If you need shipping to Alaska or Hawaii, please call us with the order.

What should I do if my item arrives broken?

Please save all of the packing materials and original box that your package came in and contact us at margospottery@wyoming.com, or 307-684-9406.

We will need a photo of the broken piece, and then we will file for the UPS insurance to either replace the item or refund your money.

UPS might need to inspect the box and packaging for the claim, so please save the materials for at least two weeks, or longer if we can’t make a claim immediately. If we are replacing the item, there might be a wait if the item is one of a kind, for the item to be made.

What are your store hours?

Our store hours vary depending on the season and how busy we are. 

January-April: Friday and Saturday, 10:00-5:30 PM, or by appointment. 

May-August: Monday – Saturday, 10:00-5:30 PM

September-December: Friday and Saturday, 10:00-5:30 PM, and perhaps more, depending. Or by appointment.

If you are coming from out of town on a day we are closed, please call and we can usually meet you.  Phone: 307-684-9406.

The website is open 24/7.

Where are you located?

1 North Main
Buffalo WY 82834